Free US shipping on every order · Order by Nov 27 for Christmas

FAQs

The Baby Dinosaur Plush Romper is 100% polyester plush. The Baby Animal Kigurumi Rompers are soft flannel. Check each product page for details, and follow the care label inside the garment for washing.

Each product page has a size chart in cm and inches. For the animal rompers, choose by your baby's height. Babies grow fast, so if your little one is between sizes, choose the larger size.

Our rompers are costumes and cozy playwear, not sleepwear. Please always supervise your baby while wearing them.

Yes. They are a fun pick for baby showers, first birthdays, holidays and family photos. If you need it by a certain date, please check the delivery times below before ordering.

Standard shipping is free for orders to the United States. For other destinations, the shipping cost is shown at checkout after you enter your address.

Standard shipping to the US is free. Estimated delivery dates are shown at checkout and include processing time. Delivery times may vary. See our Shipping Policy for details.

We ship to the United States and a number of other countries. Available destinations and shipping options are shown at checkout.

We do not accept shipping to multiple addresses for a single order. Please place separate orders if you want products delivered to different addresses. 

We accept shipping to PO Boxes, however, we are unable to ship to Military APO/FPO addresses.

You will get tracking details by email when your order ships. You can also check your order on our Order Tracking page. If an order includes multiple items, each may have separate delivery dates and tracking information.

It may take 3-5 business days for tracking numbers to appear in the system of the shipping company. Depending on the shipping option you choose, it's possible that the tracking information won't be immediately available, but you can be sure that your shipment is still being delivered normally. Please get in touch with our customer support if your order hasn't arrived after 30 business days (domestic US) or 45 business days (international).

Most deliveries take place on time. Seldom will the tracking indicate "delivered" even when it appears you haven't yet received it. If your package's tracking information indicates that it was delivered but you can't locate it:
1. Look around the delivery location for your package. Check your mailbox or wherever else you receive mail
2. Check your Order Confirmation to find the tracking status
3. Access the tracking link on your Order Confirmation to find the local shipping carrier that delivers your package
4. Contact your local shipping carrier for further information.
5. Contact our customer service if the package still can't be found.

Currently, we only offer the Standard Shipping method for our products.

We typically start processing your order as soon as it is placed to ensure you will receive it on time. As a result, once an order has been processed, certain information cannot be modified. Within 06 hours of placing your order, please reach us via our Contact Form if you need to change any order details so that we can assist in making possible changes.

If you cancel within 6 hours of placing your order, any payment processing fee that has already been charged is non-refundable. After 6 hours, orders can no longer be cancelled. See our Refund Policy.

We do not currently support adding a discount code to an existing order. If you want to cancel or make changes to your order, get in touch with our customer service.

If you have a valid and active promotion code, simply choose the products you want to buy, add them to your shopping cart, go to the checkout, and enter the offer code there.

Unless otherwise stated, promotional codes can only be applied once. Per order, a single promotional code can be applied.

We don't currently provide phone assistance or buy on behalf of customer services. Please place the order and complete the transaction on your end.

If you have any issues with your order, please contact us via our Contact Form within 07 business days of order delivery to explain your grievance. Our customer service department will then help provide a replacement or refund if deemed appropriate.
There is no need to return your item under any circumstances. Please note that if you return your item without our prior request, we will not be responsible for any loss or additional costs resulting from your unapproved return.

Our items do not currently provide an exchange option. Please get in touch with our customer service within 07 business days of order delivery if you have any complaints about your purchase. Then, if deemed necessary, our customer service division will assist in offering a replacement or refund.

After we confirm through email that you are qualified for a refund or replacement, we will process your refund/replacement within 07 business days of confirmation.
You should receive the tracking number for your replacement product(s) within 7-10 business days after confirmation.
You should receive your refund within 3-5 business days of confirmation. Kindly note that your payment provider determines when your refund will be credited to your payment account.

You might not identify a charge for some reason. Please adhere to the guidelines below.

1. For complete details about your order, please refer to your Order Confirmation.
2. Inquire if anyone of your family or friends have ordered from us using your information.
3. To find out more, get in touch with your bank.
4. Contact our customer service for prompt assistance.

To protect your security and privacy, your bank can't provide us with information about why your payment was declined. Contact your bank directly to solve these payment issues. You might want to try again with a different payment method. In case the issue persists, kindly contact our customer support team for further support.

Available payment methods are shown at checkout.

As soon as your order has been successfully placed.

We take efforts at fraud, scamming, phishing, and spoofing seriously. Please get in touch with our customer support team right away if you receive any correspondence that you suspect may not be from our store.

Our checkout pages use SSL encryption. Card details are sent directly to the payment provider for authorization, and we don't store your card information on our servers.

 

Still have a question? Contact us.